All your questions answered
What causes lime build up?
In many areas of Spain, we have an abundance of minerals in the tap water, in particular, calcium and magnesium. The amount of minerals in the water differs per municipality. When water is heated, the calcium and magnesium start to connect and crystallization occurs. The crystals attach to your taps, pipes and household appliances.
Can I install the Water Improver PRO® myself?
Everyone can easily install the Water Improver PRO® in less than 3 minutes. All you have to do is find the water meter, connect the Water Improver PRO® with the provided tie-wrap and voila, time to enjoy!
Do I immediately notice results after installation?
The Water Improver PRO® will ensure that existing lime in the water pipes gradually dissolves. That is why it may take a while before you see optimum results. The water is not equally hard everywhere, and the age of the pipes and the local accumulation of lime play a role in this as well. After a few weeks you will certainly notice results, and the result will be optimal after about 6 weeks.
What are the dimensions of the Water Improver PRO®?
The Water Improver PRO® is very compact and always fits.
To what diameter water pipe is the Water Improver PRO® water softener suitable?
For every domestic water pipe from 10 mm to 28 mm.
Up to what distance does the water descaler work?
Our water descaler has been tested extensively and we guarantee optimal results up to 150 meters.
Is my type of water pipe suitable?
The Water Improver PRO® is suitable for every pipe. Both on PVC, copper, flexible pipes and (galvanized) steel.
Is this suitable for an apartment?
Yes. The Water Improver PRO® works perfectly in an apartment. The water meter is usually located in the boiler room in the cellar of the building.
Are there annual recurring costs?
On the contrary, you will save money with the Water Improver PRO®. It is a one-time investment, after which you will be able to enjoy a reduced use of water, detergent and cleaning products.
What are the shipping costs?
The shipping costs of the Water Improver PRO® are now temporarily FREE. View the “Shipping & Payments” page for more information.
What is the delivery time?
Your order will be sent by post within 24 hours on working days. It will take between 2 and 7 working days for your order to arrive. You will receive a tracking number by e-mail once the package has been sent so that you can track your order. This delivery time is a guideline and not a guarantee. Waterimprover.eu accepts no liability should anything go wrong with the carrier, but we will do everything we can to get your package back to you as soon as possible. View the”Shipping & Payments” page for more information.
How can I return the product?
If you are not satisfied with the product you ordered, you can return the product within 100 days. The product must be undamaged and in its original packaging. The customer will be responsible for the shipping costs to return the product. Once we have received the returned product without damage, we will refund the purchase amount. View the”Shipping & Payments” page for more information.
Is your question not listed here or do you want to know more about your order, please contact us! We are ready to answer all your questions.
